This content is researched and written independently of the views or opinions of BestOnlineTherapy's editorial team. BestOnlineTherapy may earn a commission from purchases of products featured in this article. Full disclosure available here.

10 Best Online Therapy Platforms in 2024

Medically Reviewed and Edited by 
Olga Kyrychenko, Psychologist

Here at BestOnlineTherapy.com, we research, review and compare virtual therapy services and platforms to help you find the best online therapy sites in 2024. 

Our aim is to help you understand what online counseling entails, what are the different methodologies, which are the largest and best-known online therapy platforms, and how to decide which is the best online therapy for you (tip: the one that keeps you safe and anonymous if you wish to, while getting an excellent service, with a reasonably good price). 

Discover The Best Online Therapy for you

















Our #1 Ranked Online Therapy Site
Betterhelp review
Editorial Rating
98.0%
Pricing

$60-$90 Per Week

Promo

50% discount for the first month

Hide details
Pros
  • Safe, Trustworthy Company
  • Excellent customer service and easy to use platform
  • Affordable price and financial aid programs
  • One week free trial
Cons
  • Only one pricing plan
  • Doesn’t work with insurance, Medicare or Medicaid
Best For Couples Therapy
ReGain review
Editorial Rating
92.3%
Pricing

$60- $80 Per Week

Promo

10% off for the first month

Hide details
Pros
  • Safe to use, operated by Betterhelp
  • Therapists are always available on chat and reply often
  • Only one person has to sign up
  • Best prices for couples therapy
Cons
  • No option for 3-way live sessions, you have to be in the same room with your partner
  • No way to text the therapists without your partner reading it
Editorial Rating
92%
Pricing

$60- $80 Per Week

Promo

No Available Promo

Hide details
Pros
  • Safe to use, operated by Betterhelp
  • Therapists are always available on chat and reply often
  • Support for both teens and parents
  • Best prices for teen focused therapy
Cons
  • No free trial
  • Doesn’t accept insurance, Medicare or Medicaid
Best For Same Day Appointments
Sesame review
Editorial Rating
86.8%
Pricing

$45 - $120 Per Meeting

Promo

20% Off First Meeting

Hide details
Pros
  • Same Day Appointments
  • Pick Your Own Therapist
  • Excellent customer service
  • Affordable Prices
Cons
  • Only live sessions - no chats or text messaging
  • No Mobile App
  • Doesn't Work With Insurance
Best With Insurance
talkspace review
Editorial Rating
97.2%
Pricing

$65 - $99 Per Week

Promo

$80 discount on the first month

Hide details
Pros
  • Guaranteed response time 5 days a week
  • Affordable price and insurance accepted
  • Excellent customer service
  • One week free trial
Cons
  • Getting matched with a therapist can take a few days
  • No live sessions included in the basic plan
Best For Free Chat Therapy
7 Cups Review
Editorial Rating
85.7%
Pricing

$0- $150 Per Month

Promo

No Available Promo

Hide details
Pros
  • Non professional volunteers available 24/7
  • Safe to use with great regard to your privacy
  • Signing up is easy
  • Cheapest way to get support online
Cons
  • Quality of volunteers vary greatly
  • No option for live sessions, even with the paid version
Best for Medication Management
Brightside Review
Editorial Rating
78%
Pricing

$95 - $345 Per Month

Promo

$50 Off Your First Month

Hide details
Pros
  • Great flexibility with packages and possible treatments
  • therapists specialize in dealing with anxiety and depression
  • Modern platform with an excellent mobile app
  • Works with many insurance companies
Cons
  • Must pay before getting any treatment
  • You can’t choose your own therapist

Choosing an Online Therapy Provider Through Us

Above , you can find a quick comparison of our choice of the best online therapy platforms. These sites are among the largest therapy providers in the U.S, and boast the highest number of registered customers and most diverse treatment options. However, that does not go to say that a prospective patient should stick with these options. Below, you’ll be able to find many other therapy options as well.

View our head to head of the top 2 best rated therapy sites globally here: BetterHelp vs TalkSpace.

More Online Therapy Platforms: Top 10 Options for You

As our name suggests – Best Online Therapy is a website dedicated to covering the online therapy field as a whole, and we intend to research every online therapy site which is available to American clients. Our team of experts spend countless hours trying to find the best possible virtual counseling  services and plans out there, and our reviews reflect that in a holistic way. 

We fully understand the great responsibility we take by covering mental health related topics. We work as hard as we can not only to present you with the most options to choose from, but make sure you get accurate information to pick the right online therapy platform for you. We always remember that while price might be a major factor, safety and proper care are just as important.

Our #1 Ranked Online Therapy Site
BetterHelp review
Editorial Rating
98.0%
Pricing

$60-$90 Per Week

Promo

20% Off First Month

Hide details
Pros
  • Safe, Trustworthy Company
  • Excellent customer service and easy to use platform
  • Affordable cost and financial aid programs
Cons
  • Only one pricing plan
  • Doesn’t work with insurance, Medicare or Medicaid
Best With Insurance
talkspace review
Editorial Rating
97.2%
Pricing

$65 - $99 Per Week

Promo

$80 discount on the first month

Hide details
Pros
  • Guaranteed response time 5 days a week
  • Affordable price and insurance accepted
  • Excellent customer service
  • One week free trial
Cons
  • Getting matched with a therapist can take a few days
  • No live sessions included in the basic plan
Best for Medication Management
Brightside Review
Editorial Rating
94.1%
Pricing

$95 - $345 Per Month

Promo

$50 Off Your First Month

Hide details
Pros
  • Great flexibility with packages and possible treatments
  • therapists specialize in dealing with anxiety and depression
  • Modern platform with an excellent mobile app
  • Works with many insurance companies
Cons
  • Must pay before getting any treatment
  • You can’t choose your own therapist
Best Affordable Therapy Site
Calmerry review
Editorial Rating
92.4%
Pricing

$42 - $68 Per Week

Promo

30% Off First Month

Hide details
Pros
  • Get Matched in 24 hours or less
  • Choose your own therapist
  • Excellent customer service
  • Great value for money
Cons
  • Must pay a weekly subscription before starting
  • No insurance accepted
Best For Couples Therapy
Regain review
Editorial Rating
92.3%
Pricing

$60- $80 Per Week

Promo

10% off for the first month

Hide details
Pros
  • Safe to use, operated by Betterhelp
  • Therapists are always available on chat and reply often
  • Only one person has to sign up
  • Best prices for couples therapy
Cons
  • No option for 3-way live sessions, you have to be in the same room with your partner
  • No way to text the therapists without your partner reading it
Best For Teen Counseling
Teen Counseling Review
Editorial Rating
92%
Pricing

$60- $80 Per Week

Promo

No Available Promo

Hide details
Pros
  • Safe to use, operated by Betterhelp
  • Therapists are always available on chat and reply often
  • Support for both teens and parents
  • Best prices for teen focused therapy
Cons
  • No free trial
  • Doesn’t accept insurance, Medicare or Medicaid
Best Pay Per Meet
Sesame review
Editorial Rating
86.8%
Pricing

$45 - $120 Per Meeting

Promo

20% Off First Meeting

Hide details
Pros
  • Same Day Appointments
  • Pick Your Own Therapist
  • Excellent customer service
  • Affordable Prices
Cons
  • Only live sessions - no chats or text messaging
  • No Mobile App
  • Doesn't Work With Insurance
Editorial Rating
86.2%
Pricing

$60- $80 Per Week

Promo

10% off first month

Hide details
Pros
  • Only therapy site 100% dedicated to LGBTQ+
  • Therapists are very professional, empathetic and reply often in chat
  • Affordable prices and financial aid program
  • 7 days free trial
Cons
  • Only one subscription plan
  • Can't choose your therapist when you sign up
Best For Free Chat Therapy
7 Cups Review
Editorial Rating
86%
Pricing

$0- $150 Per Month

Promo

No Available Promo

Hide details
Pros
  • Non professional volunteers available 24/7
  • Safe to use with great regard to your privacy
  • Signing up is easy
  • Cheapest way to get support online
Cons
  • Quality of volunteers vary greatly
  • No option for live sessions, even with the paid version
Best Online Support Groups
Circles Review
Editorial Rating
78%
Pricing

$30 Per Week

Promo

1 Week Free Trial

Hide details
Pros
  • Easy to use website and service
  • Good customer service
  • Change groups at any time
  • 1 week free trial
Cons
  • Does not accept health insurance
  • Not that cheap for group therapy

If you want to better understand how we review and rate each of these therapy service providers, you can do so by reading further down this page or by visiting our page showing all the online therapy reviews we have on our site. 

Keep in mind, just because a company is smaller, or has a lower overall rating, it doesn’t necessarily mean it’s a bad choice – some of these sites just specialize in very specific services. So, it might not be the best overall, but still be the right pick for you. If you haven’t found anything you like above, here are a few more options to consider:

 

Online Counseling Services - How Do We Review and Rate Them?

Our aim is to provide a fair comparison and overview of the online therapy industry and the services it provides. We take great care in writing our reviews – there are many options out there, but of course not all of them are good. With virtual therapy being such a new field, it can be hard to find the best counseling websites, or even just the ones who meet your specific needs and expectations.

Here, you will only find regulated, reputable and HIPAA compliant therapy sites and apps. We employ a team of experts who research, review and compare these online therapy sites on a regular basis. Not only do we keep in direct touch with these companies, but we also conduct surprise anonymous inspections, and never recommend a service we haven’t actually used ourselves first

Our goal is to constantly tweak and update the information presented on our site, so you can always be sure you get the full list of best online therapy services and plans. We base our ratings not only on our own independent inspections, but also from information we gather online, as well as feedback we get directly from our readers.

Reputation And Credibility

We only recommend platforms with a strong public presence and proven track record. All sites are licensed and HIPAA compliant.

Price

We compare the price of every product out there, and make it easy for you to find the most affordable ones.

User Reviews

Our own personal experiences with each site matter a lot - but nothing matters more than the feedback we get from you.

Safety And Privacy

All sites featured here are licensed and regulated in the U.S. They all follow the GDPR (General Data Protection Regulation).

Software And Mobile App

We review and compare each platform's software and mobile app to make sure you can get the most out of it.

Available Treatments

Our reviews explain exactly what services are available on each site, what's the level of therapists and what fields they specialize in.

Is Online Therapy Good For Me?

While there’s little doubt almost anyone can benefit from counseling, online therapy is still quite different from your traditional face to face session with a psychologist. It is much less formal and not as committal – which makes it easier to start and gives the patient more control over the way it is conducted.

Numerous studies show online therapy can be just as effective as face to face sessions, provided you are aware of the inherent limitations the medium has and manage your expectations correctly. 

The most effective form of online therapy is CBT (Cognitive Behavioral Therapy), as it really compliments the way virtual therapy is designed. Being able to be in constant communication with your counselor can really help with mitigating the effect negative thoughts and symptoms have on your mental health.

For that reason, online counseling is highly successful indealing with mental issues such as depression, anxiety or stress. It is equally effective in dealing with eating or sleeping disorders, or other behavioral issues such as OCD or ADHD. That said, you can’t go into online therapy expecting it will solve all your underlying issues and conflicts. 

Online CBT counseling can help you stabilize your condition or help with specific symptoms, but it’s not the ideal way to process past events and move forward. At some point, once you feel ready and strong enough, you’ll have to consider diving a bit deeper by combining app-based CBT treatments with some form of psychodynamic therapy or even psychoanalysis. 

🛑 Please notefor that reason, online therapy is also not  recommended for people who are dealing with severe mental health issues or facing an immediate emergency situation. In such cases, you should see a psychiatrist in person as soon as possible. Once you have been diagnosed and your condition becomes more stable – you can begin getting help online instead.

Many online therapy sites also offer psychiatric treatment and medical prescriptions. A site such as Brightside offers just that – and can be a great place to start if you feel CBT alone won’t do the trick for you. If you want to combine online and live therapy, you can check out our Sondermind review or this article on how to find the best counseling near you.

Discover The Best Online Therapy for you












Choosing Therapy: Which is Best for Me?

How Do Virtual Therapy Sessions Work?

While this varies somewhat between therapy sites, the core process is usually the same. After you sign up to the virtual therapy app, you either get matched with a counselor or select one yourself. Then, you send a request to them to book a virtual therapy session, along with your preferred date and time. 

Virtual therapists usually respond within a day or two and either accept your booking, or suggest an alternative date if they’re already fully booked. When you sign up to the service, you’ll be asked to fill out a short questionnaire, and your therapist will have a chance to look at it before you meet. They’ll be able to already come prepared for the meeting, and dive right into whatever it is that’s bothering you.

Most sites allow the user to choose between phone or video counseling for their live sessions, but some apps only support the latter. Similarly, most apps offer subscription plans which include 1 weekly session (usually between 40 and 50 minutes long) – but there are some virtual therapy platforms that allow patients more flexibility with that as well.

Almost all of therapy sites we review have a mobile app as well, and you get access to the same therapy services and features as the desktop version. That said, in some cases the therapy app is outdated, and some online therapy platforms don’t even have one. If being able to access virtual therapy through your mobile phone is a priority then we recommend picking one the bigger companies such as BetterHelp or Talkspace. The only smaller virtual therapy site with a truly excellent mobile app is Online-Therapy.com.

Virtual Counseling vs. Face to Face Counseling

As mentioned above, multiple studies have shown virtual therapy can  be just as effective as in-person counseling. While the differences between do exist, they are not as significant as many people seem to believe.

The main advantage of visiting your therapist in their office is that there’s simply no replacement for the level of intimacy and chemistry you’ll be able to develop – not to mention these will happen much faster. Even though many people feel perfectly comfortable communicating remotely – human interaction is inevitably altered when conducted in the virtual space.

On the other hand, the advantages of online counseling are also real. It not only saves you time and money (costing roughly half the price), but also lets you get accessible help whenever you need it. Another important thing is by using virtual counseling services, you get access to tens of thousands of potential therapists you can choose from – and are not limited to a handful of psychologists operating in your immediate area. 

Online Therapists and Their Qualifications

Many of our readers are concerned about the quality of service online, especially when it comes to the therapist’s credentials and background. There’s no doubt this is a legitimate concern, which is exacerbated by the fact many virtual therapy apps don’t allow you to view your potential counselor’s profile or background, and some don’t even let you choose the therapist yourself.

Luckily, all of our virtual therapy reviews focus heavily on that area and allow you to get a full grasp of what each platform is all about, what’s the level of the therapists working there, and how their screening process works.

Ultimately, the level of therapy you can expect to find on these sites isn’t a whole lot different than what you’ll find in the “real world”. In fact, there’s a big chance you’ll find the same therapists working both in their clinic and virtually through one of these platforms. Same as picking a therapist for a face-to-face session, picking the right virtual therapist requires some research and preparation. 

All therapists who conduct virtual sessions are fully licensed and vetted by their state board. Depending on the platform, and your preferences, you’ll get access to a wide variety of professionals – ranging from coaches and social workers, counselors holding a Masters degree, and of course licensed psychologists and psychiatrists with a PhD in their respective field.

 

Finding The Best Online Therapy Site For You

Same as finding a psychologist for a live session, booking a remote session with a therapist is never a simple decision. Even once you have read our reviews and made up your mind as to which site is the best choice for your needs, still you must understand this is just the beginning of the process.

Successful online therapy is just like any counseling service you do face to face – it requires choosing the right therapist. Personal chemistry is obviously something you can’t predict – so if it doesn’t work out the first time, don’t despair! There are a lot of top rated, licensed therapists on all the sites we review, and surely there’s one out there who can help you.

We of course make every possible effort to make the decision easier for you, and increase your chances of finding the right “match” as soon as possible. To maximize your chances of doing so, we have prepared a few easy steps that can help you figure out your priorities and make sure you don’t waste valuable effort, time or money.

Step 1 - What type of help are you after?

The first step for a successful treatment is identifying and setting up realistic goals. If you are interested in self growth and someone to talk to, then you’re more likely to prefer the top rated, popular online counseling services featured above. 

If, however, you need help with something more specific, then some of the smaller sites might be a better fit. There are excellent sites out there that focus on treating various common issues many of us deal with – such as depression, anxiety, PTSD or addiction.

There are also sites who feature therapists who specialize in different types of therapy – be it marriage counseling, family therapy, relationship therapy, counseling for teens or even faith focused therapy.

What type of treatment illustration

Step 2 - Read Reviews To Find The Best Platforms

The Best place to start is our online therapy reviews page – where we dive deeper and compare all platforms. Over there you’ll be able to directly compare between all the best online therapy sites and see which ones suit you the most based on multiple criteria such as price, privacy, software quality, customer support, user reviews and more.

If you already read a bunch of reviews but still not sure where to start, here are a few things to keep in mind. First, you can always prioritize the sites which offer a free trial. Then, some sites also lets you pick your own therapist, or even view their profiles on the site and read reviews left there by previous clients – that can be a very useful tool that can make it easier for you to make up your mind.

Step 3 - What’s Your Budget?

Online therapy is more affordable than live sessions with a psychologist or a psychiatrist. But still, prices vary between different sites and therapists. We all want the best possible treatment when it comes to our health, but we also can’t pretend costs are never an issue. 

All of the sites we review are HIPAA compliant – and some accept Medicaid, Medicare and other forms of insurance. Read our guide on online therapy with insurance for more information.

If your insurance doesn’t cover this type of service, or you don’t have one, you might want to consider choosing one of the more affordable online therapy sites instead.

These online therapy apps offer great value, and you are still very likely to find someone there who can help you. If you prefer to first try something low cost or absolutely free, we also recommend a few of these in the page linked above.

Advanced: Further Analysis of Online Therapy Sites

Read reviews and do proper research on your own. You can find all the relevant information here on our site, but in the end nobody knows yourself better than you do. Take a look at a few of our recommended therapy sites and see which one you feel the most comfortable with. Most of the leading virtual therapy sites offer a free trial, or at the very least let you sign up and take a look around before you pay for any treatment.

We understand this can be confusing and somewhat overwhelming. Many of the sites look great at first glance, but it can be hard to trust online reviews and it might feel stressful to commit to any specific platform. If this is starting to feel like too much, just remember that making the choice to seek for help is already half the struggle. 

We also compare the best therapy sites directly with one another, so our BetterHelp vs Talkspace and Talkspace vs. Brightside comparisons are a good place to start if you are still not exactly sure what you are looking for.

In the end, no matter which site you choose – you will be in safe hands and are more than likely to find a way to help yourself. If you are starting to feel overwhelmed by the information and struggling to choose, just remember that while nuances do matter, all online therapy services we review offer the following things:

Fully anonymous, private and safe.

Various plans and price ranges that fit every wallet

Thousands of licensed therapists from anywhere in the U.S

Multiple ways to conduct remote sessions: video, chat or by phone

Hipaa compliant and accepts insurance​

Thousands of positive reviews & testimonials across the web

Tailor made sessions and therapy types to suit your needs​

Free trial or flexible subscription plans

Frequently Asked Questions About Online Therapy

Just starting out with online with online therapy? Here are the questions we get asked the most. If you can't find the answer you're seeking, contact us for additional help! We are always happy to hear from our readers and will do our best to answer any questions you might have.

What’s the best online therapy site?

The truth is there is no one best site for everyone. It really depends on your personal preferences, what you hope to achieve and where you might feel the most comfortable. That said, for most people, BetterHelp and Talkspace are the best places to look into first.

Is online therapy safe and legit?

Absolutely yes. Many of the therapy sites we review are owned by publicly traded companies - and they have a reputation to maintain as well as liabilities they might face if they don’t keep clients safe.

Is online therapy better than in-person meetings?

To be perfectly honest, it usually isn’t. Meeting someone face to face makes it easier to feel comfortable and establish trust. Still, there are some clear benefits to online therapy - most notably the ability to remain anonymous and keep your privacy. Online therapy plans are much more affordable and allow for much wider options and flexibility in choosing your preferred treatments and counselor.

How does payment work? Is it session or subscription based?

It depends on the site in question, but usually both. Most sites charge a weekly or monthly subscription fee, which grants you access to various services based on the plan you choose. Additional help outside of the plan will incur an extra charge. Typically, prices for online therapy averages at $90 per week. If you are price conscious, read our affordable therapy sites guide first.

How are therapy sessions being held online?

All sites we review offer various ways to conduct a session, and usually all of those are included in their subscription plan. Video meetings, live chat, text messaging or speaking on the phone are all available. You can choose the type you are most comfortable with, and your therapist will adjust to that.

Can I choose my own online therapist?

Yes you can. While most sites will ask you to fill up a quick questionnaire first, and then try and match you with the most suitable therapist they have, this is merely a recommendation. You can browse around the platform and see which therapists you like best, then book sessions with them. You can also always request to change your counselor, at no additional cost of course.

The Final Steps of Finding the Best Online Therapy

Thank you for stopping by at our website and showing an interest in online therapy. Seeking help is extremely courageous and should  always be encouraged. Here you will only find the absolute best online therapy sites.

We promise we will work as hard as we can to keep this site up to date and make sure we present the most accurate and reliable information. We aspire to provide every prospective visitor with the internet’s most comprehensive online therapy services comparison, helping him or her find the best online therapy available. 

We take mental health very seriously, and always respect your safety and privacy. If you have read through our site and are still not sure where to get the help you need, please contact us and let us try and help you find the best online therapy option for you.  

Learn More About Mental Health With Our Guides: