With more than 33,000 licensed therapists and 1.6 million subscribers, BetterHelp is the largest online therapy platform in the world. This makes BetterHelp a perfect starting point for people who are making their first steps into the world of virtual therapy.
In this BetterHelp review our aim will be to dive into all the small details which we believe makes BetterHelp the best online therapy site. We promise to do our best to also highlight the issues we found with the platform, and provide the most accurate information so that you can make your own informed decision.
Operating since 2013, located in the heart of Silicon Valley, employing more than 50 employees (and thousands more freelance counselors) and owned by superstar public company Teladoc (NYSE: TDOC) – BetterHelp is one of the most credible companies out there and is growing at a staggering pace (on track to double revenues from previous year).
The company has received tremendous coverage in the Chicago Tribune, Atlantic, The Wallstreet Journal and many more serious publications hailing and praising the BetterHelp model.
However, earlier this month (March 2023), The Federal Trade Commission fined BetterHelp for breaching their privacy policy. The company have used email addresses provided by clients, to target them on other platforms such as Facebook. This isn’t the first time BetterHelp has been accused of aggressive and ethically questionable marketing techniques.
Year Founded | 2013 |
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U.S Based Company | Yes |
Number of Licensed Therapists | More Than 33,000 |
Accepts Insurance? | No |
HIPAA compliant | Yes |
Therapy Modes | Text, Audio and Video |
Available Treatments | Private therapy, couples, teens (13-19 only) |
Average Price | $60 – $90 per week unless eligible for financial aid |
Sign Up Time | Few minutes, incredibly simple and easy to use |
Response Time | Within The Day |
Mobile App | Yes |
Website | www.betterhelp.com |
Customer Reviews | 92% positive |
Our Editorial Rating | 5 Stars |
Current Promotion | None |