Calmerry Review

Calmerry is a relatively new online therapy site, established as a response soon after the pandemic hit. Despite still being quite small, they have already made impressive progress and marked themselves as a force to be reckoned with. Being small also has its advantages, as we can confidently say Calmerry has the best customer support out there.

In our Calmerry review we highlight both the good and the bad things about this exciting platform. We’ll try and help you compare it to industry leaders and determine whether or not it belongs on the list of best online therapy sites.

Calmerry Rating Breakdown 2021

Overall Rating

Overall Rating - 4 Stars

Calmerry is an exciting new addition to the online therapy industry, and is already marking itself as a potential future industry leader. The only reason we can’t give it a higher score for now is the lack of a proven track record – but we can definitely see this score go even higher in the not so distant future.

Price

Price - 4.5 Stars

Calmerry pricing is pretty much on par with other popular platforms. If you only need text therapy without live sessions, Calmerry actually has the cheapest plan anywhere at $52.99 a week. With live sessions, their price goes up to $89.99 – which is also quite affordable when compared to competitors.

Treatment Options

Treatment Options - 4 Stars

We found the level of therapy to be consistently good, and never had any problem finding a good match. Their psychologists specialize in many different types of treatments, but of course there are less therapists to choose from overall when compared to the larger sites.

App and Software

App and Software - 3.5 Stars

The platform is clean, professional and works well on mobile devices. There are a few nice features that enhance your therapy process, but it is also evident this is still a work in progress. Calmerry still has some way to go before we can compare their software to that of industry leaders.

Customer Service

Customer Service - 5 Stars

Calmerry has, without a doubt, the best customer service and support of any online therapy site. Not only that, but the response rate of their therapists is outstanding as well. Unlike other mental health companies, they even offer support by phone. We never had to wait more than a few minutes to reach someone, and our concerns were always addressed immediately.

Safety and Privacy

Safety and Privacy - 4 Stars

Overall, we always felt safe and comfortable using the platform. This was mainly thanks to the friendly and welcoming approach demonstrated by everyone associated with it. Still, Calmerry is a new platform which is owned by a fairly small company and that raises some concerns.

Should I use Calmerry?

Is Calmerry Legit? The Company Behind Calmerry.com

Calmerry is a Cody, Wyoming, based company. The company is privately held and had a single seed round of $5m to date as recently as April 2021. The company is growing at a staggering pace, but is still small compared to competitors Talkspace and Betterhelp with only 31 employees (true for June 2021).

We feel it’s a growing company with excellent long term prospects but it’s difficult to compare its credibility to the bigger competitors in this space.

Calmerry company info graph
2021 employee growth - Calmerry - from Linkedin

Calmerry in Numbers For 2021

Year Founded2019
U.S Based CompanyYes
Number of Licensed Therapists500
Accepts Insurance?No
Hipaa compliantYes
Therapy ModesText, Audio and Video
Available TreatmentsPrivate and Couples Therapy
Average Price$52.99 – $89.99 Per Week
Sign Up TimeFew minutes, Very Simple and Quick
Response Time24 Hours or Less
Mobile AppYes
Websitewww.calmerry.com
Customer Reviews93% positive
Our Editorial Rating4 Stars
Current Promotion30% Discount For The First Month

 

How Calmerry Works

Calmerry is a mental health platform that connects you with therapists based on the information you provide. When you first sign up, you’ll need to complete a quick survey which will then be used by their system to recommend the best possible match for your needs. The questions in this interview cover demographics, issues you are currently dealing with, and any preferences you might have with regards to your therapist – age, gender, speciality and such.

You will then be prompted to pick your subscription plan and pay for it, before being matched with a therapist or seeing a list of available profiles. This is quite unusual, as most platforms first suggest a match or let you browse their list of available therapists before demanding any type of payment. That said, we have tested this process numerous times and never had any bad results, so while we certainly don’t like this approach, we can testify it is safe.

Calmerry’s signup process is designed in a way that doesn’t encourage you to pick your own therapist. Instead, they prefer if you just fill out the questionnaire and pay, then let their algorithm pick the right match for you.

Pro Tip For Choosing Your Own Therapist

When you get to the payment screen, on the left side you’ll see a link to chat with a mental health consultant. This person is there to assist you with any questions you might have about the signup process and the platform as a whole. 

Before you pay, engage this person in chat and demand to see a list of available therapists. It may require a bit of back and forth – but if you insist they’ll send you a link to a page where all counselor profiles are shown. You can then choose your own therapist prior to making any payment. We also highly suggest first paying for the weekly trial, before committing to a monthly subscription plan.

Regardless which path you choose to take during signup, you will be matched with a counselor within 24 hours or less. On most of our tries it actually took less than an hour! You are then able to communicate with your counselor in a private chat room based on the subscription plan you signed up to.

How Do Calmerry Pick Their Therapists?

Calmerry has a vetting process which is pretty much on par with the rest of the industry. All therapists on the platform are required to present the following before being able to receive patients:

  • Masters or Doctorate degree in the mental health field
  • 1 year experience
  • 2,500 hours of clinical experience
  • Certificate from state’s professional board

While this list of requirements might not be as extensive as some other sites employ (Betterhelp are the best at this) – we feel like this is evened out by the fact Calmerry are still small and are able to perform much better quality control protocols. Overall, we have been impressed with the therapists working on the site – both in terms of their expertise and their responsiveness.

Calmerry Therapy Price

Therapy Journey Start

$ 59
95
Per Week
  • Unlimited Text Messaging
  • No Live Sessions
  • Weekly Subscription

Message Therapy

$ 52
99
Per Week
  • Unlimited Text Messaging
  • 24/7 With Guaranteed Daily Responses
  • Monthly Subscription

Message and Live Therapy

$ 89
99
Per Week
  • Unlimited Text Messaging
  • Weekly Live Video Session
  • Monthly Subscription
Best

Calmerry Treatment Types

Even though the selection of licensed therapists isn’t as wide as some other sites, Calmerry still has many licensed counselors who specialize in various fields and treatment techniques. The most common treatments offered are CBT and mindfulness, but Calmerry is also one of the few therapy sites with counselors who practice Gestalt. Most psychologists are able to assist with the following problems:

  • Anxiety and depression
  • Stress
  • Low self-esteem
  • Trauma and grief 
  • Eating disorders
  • Family conflict and relationship problems 
  • LGBTQ+ issues 
  • Anger management

It is worth noting that as of now, Calmerry doesn’t offer specialized treatment for teens or any type of psychiatric assistance. If you are in need of help with your child, consider checking Teencounseling.com instead. For psychiatric treatments, try TalksapceAmwell or MDlive

What Our Readers Have To Say About Calmerry

No way in hell am i paying before i get to see what i get in return.
quotes
James
Thanks for this review! If i hadn't read it, i wouldn't insist to see the therapists before paying. You helped me a lot!!!
quotes
Ellie Young
Gave it a shot because it's so cheap. So far it has been good - even though live sessions are too short.
quotes
Henri

Calmerry Review - Frequently Asked Questions

Is Calmerry the best online therapy site?

Calmerry is a great new addition to the industry, but we feel it is still too soon to crown them as best. They still have some way to go before they prove themselves worthy of such a title. That said, they are certainly one of the better choices if you prefer a smaller platform with a more personal and less corporate approach to therapy.

Is Calmerry legit and safe to use?

Yes it is. The company is HIPAA compliant, licensed and registered in the U.S. They are liable to the GDPR (General Data Protection Regulation) - meaning your information and chats on the platform must remain fully confidential.

Does Calmerry take insurance?

Unfortunately no. Clamerry does not work with any insurance company and doesn’t not offer any EAP or student related benefits.

How can I pay for Calmerry's services?

Calmerry accepts payments through credit card, debit and Google Pay.

How long does it take to match with a therapist?

It should not take longer than 24 hours before you are matched and able to start. From our experience, it usually happens much faster than that.

Can I replace my therapist if we don’t click?

Yes, of course. All you have to do is contact the support team and ask. Customer service representatives are always available and respond within a few minutes at most.

Calmerry Review - Final Verdict

Calmerry is an exciting new company offering a fresh approach to virtual therapy. Their world class customer service, fantastic response rate from therapists, and extremely affordable plans all make them stand out. Our personal experiences on the platform as well as the overwhelming amounts of positive user reviews all lead us to recommend Calmerry for anyone seeking therapy online.

In this Calmerry review we have tried our best to objectively present what we like and don’t like about the platform. Even though it is a fairly small company, we have never felt there was an issue with either their professionalism or dedication to keeping their client’s safety and privacy. 

That said, it is certainly easier to find the best therapist for you when you have 20,000 counselors to choose from instead of just 500. For that reason, we still think most people would benefit more from trying out Betterhelp or Talksapce first. If you know you are the type that feels better supporting smaller companies where you get  much more personal attention – then Calmerry is the perfect pick for you.

Calmerry Logo

Overall rating 83.0%

Updated June 28th, 2021

Overall Rating
Price
Treatment Options
App and Software
Customer Service
Safety and Privacy