Calmerry is a relatively new online therapy site, established as a response soon after the pandemic hit. Despite still being quite small, they have already made impressive progress and marked themselves as a force to be reckoned with. Being small also has its advantages, as we can confidently say Calmerry has the best customer support out there.
In our Calmerry review we highlight both the good and the bad things about this exciting platform. We’ll try and help you compare it to industry leaders and determine whether or not it belongs on the list of best online therapy sites.
Calmerry is a Cody, Wyoming, based company. The company is privately held and had a single seed round of $5m to date as recently as April 2021. The company is growing at a staggering pace, but is still small compared to competitors Talkspace and Betterhelp with only 38 employees (as of January 2023).
We feel it’s a growing company with excellent long term prospects but it’s difficult to compare its credibility to the bigger competitors in this space.
| Year Founded | 2019 |
|---|---|
| U.S Based Company | Yes |
| Number of Licensed Therapists | 500 |
| Accepts Insurance? | No |
| Hipaa compliant | Yes |
| Therapy Modes | Text, Audio and Video |
| Available Treatments | Private and Couples Therapy |
| Average Price | $52.99 – $89.99 Per Week |
| Sign Up Time | Few minutes, Very Simple and Quick |
| Response Time | 24 Hours or Less |
| Mobile App | Yes |
| Website | www.calmerry.com |
| Customer Reviews | 93% positive |
| Our Editorial Rating | 4.5 Stars |
| Current Promotion | 30% Discount For The First Month |
Calmerry is a virtual mental health platform that connects you with therapists based on the information you provide. When you first sign up, you’ll need to complete a quick survey which will then be used by their system to recommend the best possible match for your needs. The questions in this interview cover demographics, issues you are currently dealing with, and any preferences you might have with regards to your therapist – age, gender, speciality and such.
You will then be prompted to pick your subscription plan and pay for it, before being matched with a therapist or seeing a list of available profiles. This is quite unusual, as most platforms first suggest a match or let you browse their list of available therapists before demanding any type of payment. That said, we have tested this process numerous times and never had any bad results, so while we certainly don’t like this approach, we can testify it is safe.
Calmerry’s signup process is designed in a way that doesn’t encourage you to pick your own therapist. Instead, they prefer if you just fill out the questionnaire and pay, then let their algorithm pick the right match for you.
When you get to the payment screen, on the left side you’ll see a link to chat with a mental health consultant. This person is there to assist you with any questions you might have about the signup process and the platform as a whole.
Before you pay, engage this person in chat and demand to see a list of available therapists. It may require a bit of back and forth – but if you insist they’ll send you a link to a page where all counselor profiles are shown. You can then choose your own therapist prior to making any payment. We also highly suggest first paying for the weekly trial, before committing to a monthly subscription plan.
Regardless which path you choose to take during signup, you will be matched with a counselor within 24 hours or less. On most of our tries it actually took less than an hour! You are then able to communicate with your counselor in a private chat room based on the subscription plan you signed up to.
Calmerry has a vetting process which is pretty much on par with the rest of the industry. All therapists on the platform are required to present the following before being able to receive patients:
While this list of requirements might not be as extensive as some other sites employ (Betterhelp are the best at this) – we feel like this is evened out by the fact Calmerry are still small and are able to perform much better quality control protocols. Overall, we have been impressed with the therapists working on the site – both in terms of their expertise and their responsiveness.
*The prices above already include the 30% discount you get for the first month after signing up. Packages then cost $56.99, $74.99 and $89.99 per week respectively.
Even though the selection of licensed therapists isn’t as wide as some other sites, Calmerry still has many licensed counselors who specialize in various fields and treatment techniques. The most common treatments offered are CBT and mindfulness, but Calmerry is also one of the few therapy sites with counselors who practice Gestalt. Most psychologists are able to assist with the following problems:
It is worth noting that as of now, Calmerry doesn’t offer specialized treatment for teens or any type of psychiatric assistance. If you are in need of help with your child, consider checking Teencounseling.com instead. For psychiatric treatments, try Talksapce, Amwell or MDlive.
Calmerry is an exciting new company offering a fresh approach to virtual therapy. Their world class customer service, fantastic response rate from therapists, and extremely affordable plans all make them stand out. Our personal experiences on the platform as well as the overwhelming amounts of positive user reviews all lead us to recommend Calmerry for anyone seeking therapy online.
In this Calmerry review we have tried our best to objectively present what we like and don’t like about the platform. Even though it is a fairly small company, we have never felt there was an issue with either their professionalism or dedication to keeping their client’s safety and privacy.
That said, it is certainly easier to find the best therapist for you when you have 20,000 counselors to choose from instead of just 500. For that reason, we still think most people would benefit more from trying out Betterhelp or Talksapce first. If you know you are the type that feels better supporting smaller companies where you get much more personal attention – then Calmerry is the perfect pick for you.
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