This content is researched and written independently of the views or opinions of BestOnlineTherapy's editorial team. BestOnlineTherapy may earn a commission from purchases of products featured in this article. Full disclosure available here.

Cerebral Review

Medically Reviewed and Edited by 
Olga Kyrychenko, Psychologist

Cerebral, also known as Get Cerebral, is a new mental health platform that allows you to combine medical prescriptions with online therapy. While this in itself isn’t anything new, Cerebral aims to revolutionize the service in 2 main ways. They are currently the only online therapy site offering unlimited texting to both your therapist AND prescribing physician, and the cost of medication is much lower than anywhere else.

In this Cerebral review we’ll help you figure out why this new service has been gaining so much popularity, and how it differs from other therapy sites who offer psychiatric services such as Talkspace or Brightside

Considering our own positive experiences with the site and the impressive amount of positive reviews it gets everywhere, we do see a very bright future for the platform – but that doesn’t necessarily mean there aren’t any issues with their services or that it’s the right choice for you.

Get Cerebral Rating Breakdown 2023

Overall Rating

Overall Rating - 4 Stars

Get Cerebral might be a new service which has a lot to improve upon still, but it is already a top notch platform that’s been making waves in the online therapy industry. While still quite far from being a perfect product, we strongly believe you will not be disappointed by what Cerebral has to offer.

Price

Price - 5 Stars

Cerebral works on a monthly subscription, with 3 different plans to choose from. The cheapest one starts at $85 and includes only medications and care counseling. These prices are already very competitive, not to mention the fact Cerebral accepts insurance and is FSA and HSA eligible.

Treatment Options

Treatment Options - 2 Stars

On one hand, the ability to seamlessly combine therapy with medication is unparalleled. That said, the fact you can’t choose your counselor and sometimes have to wait 7 days for one to become available is simply inexcusable. Furthermore, while we had overall good experiences with therapists, Cerebral’s screening process is far too lenient.

App and Software

App and Software - 5 Stars

Get Cerebral has one of the best softwares out of any mental health providers. Their mobile app is excellent as well. We never encountered any issue while using the site, and streaming always went fine as well.

Customer Service

Customer Service - 4 Stars

Customer support can be reached by phone or filling out the contact form on the site itself. There is no live chat feature, and when we tried calling the line was almost always busy. That said, when you leave a mail request through the form, they get back to you quickly and deal with your concerns in a very professional manner.

Safety and Privacy

Safety and Privacy - 4 Stars

Even though Cerebral is fairly new, it already amassed a very high profile and stellar user reviews. The platform is HIPAA compliant and follows all data protection protocols and regulations. The fact they work with insurance means they need more personal information though, so you won’t be able to remain anonymous while using Cerebral.

Top 3 Cerebral Alternatives

Talkspace - Best Therapy & Psychiatry

$ 65-99 Per Week
  • 2nd Largest Therapy Provider
  • Combine Talk Therapy & Psychiatric Care
  • Best With Insurance
  • $80 Off First Month
Best

BetterHelp - Best Talk Therapy

$ 60-90 Per Week
  • More than 20,000 Therapists
  • Our Top Rated Therapy Site
  • Great Platform & Easy To Use
  • 50% Off First Month