Faithful Counseling Review

Whether you are looking for therapy from a Christian perspective, or simply want spirituality to have a prominent place in your journey towards better mental health, then Faithful Counselling is one of the best online therapy sites you can ask for.

Faithful Counseling is yet another site which operates as a subsidiary of the Betterhelp Group. Much like the other sites the company owns, it means FaithfulCounseling shares many features such as the software and mobile app it uses, pricing plans, customer support and more.

Our Faithful Counseling review will help you understand what’s different about this site, for better and for worse, and determine whether or not it’s the best faith based therapy site online.

Faithful Counseling Rating Breakdown 2021

Overall Rating

Overall Rating - 4 Stars

If religion plays a major part in your life, that doesn’t mean therapy is out of the question – but you should definitely consider a site such as Faithful Counseling where it’ll be much easier for you to find common grounds with your therapist. Faithful Counseling is a great site, and undoubtedly the best place for religion focused therapy.

Price

Price - 4 Stars

Faithful Counseling doesn’t work with any insurance provider and there’s only a single subscription plan to choose from ($80 a week for free chats and 1 live session). However, they do offer financial aid programs to those who can’t afford therapy, and the plan’s price is overall quite competitive.

Treatment Options

Treatment Options - 3 Stars

Faithful Counseling is owned by Betterhelp. This means their vetting process for therapists is the best in the industry. There are plenty of therapists on the platform, each specializing in different types of mental health problems, and they all do that from a Christian point of view. While our experiences with using their services were overall very good, some therapists were not responsive enough.

App and Software

App and Software - 4.5 Stars

Both the software and the mobile app are very similar to the ones used on Betterhelp and are among the best in the industry. Signing up and using the platform is extremely easy and intuitive.

Customer Service

Customer Service - 4.5 Stars

Again, using the same customer support setup as Betterhelp is a huge advantage. Even though they are such a big company, you usually get a reply from their team in a matter of minutes, and we were never disappointed by the level of service and assistance provided.

Safety and Privacy

Safety and Privacy - 5 Stars

Faithful Counseling is owned by one of the largest telehealth companies in the world, and is highly regulated. The company is HIPAA compliant and follows strict data protection protocols. On top of that, while signing up and using the platform, you have the option of remaining completely anonymous.

Should I use Faithful Counseling?

Is Faithful Counseling Legit?

FaithfulCounseling.com is part of the Betterhelp therapy group, which is owned by the stellar public company Teladoc (NYSE: TDOC), which is one of the most dominant players in the new and upcoming field of Telemedicine, which has been boosted significantly through the pandemic and thereafter

Betterhelp and all its subsidiaries are highly regulated and HIPAA compliant. They are well known for having one of the best customer service operations in the industry, as well as an excellent vetting process for new therapists applying to work on the platform.

Faithful Counseling in Numbers For 2021

Year Founded2017
U.S Based CompanyYes
Number of Licensed TherapistsUnknown
Accepts Insurance?No
Hipaa compliantYes
Therapy ModesText, Audio and Video
Available TreatmentsPrivate Therapy Only
Average Price$80 Per Week
Sign Up TimeFew Minutes
Response Time24/7
Mobile AppYes
Websitewww.faithfulcounseling.com
Customer Reviews92% positive
Our Editorial Rating4 Stars
Current PromotionNone

How Faithful Counseling Works

Unlike many other Christian therapy sites out there, Faithful Counseling is modern and easy to use. The signup process is easy to complete and won’t require more than 5 minutes of your time. It is, however, important that you take it seriously – because your potential therapist is determined automatically by their system, based on the answer you provide.

First, you need to enter your email address and choose a nickname and a password. These are all the personal details you have to give out in order to use the platform. Once you decide to pay for services, you’ll also need to provide your full name and address naturally – but your therapist won’t have access to those. So, you can remain 100% anonymous throughout therapy if you wish to.

You will need to verify your email address, and then login with the details you just provided. Then, you’ll fill out a short survey to help the system determine who’s your ideal therapist. The “matching” method is different from other platforms (such as Amwell or Talkspace for example, where you get to pick your own therapist). Here, you are matched automatically and can’t choose your therapist. That said, you don’t have to pay before therapy actually begins, and can request to change your therapist any time you’d like.

The questionnaire you fill in during signup is quite standard, with questions regarding your mental health and the specific issues you are currently dealing with. But there are a few questions which are unique, most notably the one regarding the nature of counselling you are seeking. This is one of a few faith focused questions which will help determine how much of a role you want your faith to play in your upcoming therapy sessions.

This illustrates the best thing about Faithful Counseling – your ability to determine to what degree you want faith to be a part of it. The choice between mental health treatment from an entirely Christian perspective, or a more holistic counseling addressing both psychological and spiritual components is entirely yours.

Faithful Counseling Price

As mentioned, There’s only one plan which costs $80 per week, billed once a month for $320 in total. You can change your payment method or cancel the subscription at any time directly from the account settings. Payments are available through credit and debit cards, as well as Google Pay. For some reason they don’t accept Paypal – even though Betterhelp does. You can email support and they’ll send you a link to pay through Paypal if you like that better.

Unfortunately, Faithful Counseling doesn’t work with any insurance providers. If your plan covers online mental health treatments, you’ll need to contact your provider directly. Then, if you are eligible, email customer support and they’ll help you by providing all necessary documents. You’ll also be asked to sign a release form and provide some additional personal information first.

Even without insurance, FaithfulCounseling’s prices are very competitive and are among the lowest in the industry. On top of that, they also have a financial aid program you might be eligible for. Before paying, you can click the ‘I can’t afford therapy’ link at the bottom of the payment screen – and you’ll be taken to a short questionnaire that will help determine if you are eligible for the program or not. If you are, the price will be updated automatically. Financial aid discounts can go to as high as 40% each month. 

Faithful Counseling Treatments

Faithful Counseling is part of the Betterhelp Group, which is renowned for having the strictest vetting process for therapists who wish to work on their platforms. That said, even though our experience on the site was overall good, we did find the quality of personnel lacking in comparison to other Betterhelp sites. 

Some of the therapists we tried out were very laconic, especially in chat, and some seemed hardly inclined to combine scripture in sessions – even though we specifically asked for that to be included. But all in all, most of the counsellors we engaged with were very professional and respectful, and it was very evident faith plays a big part in their lives as well.

All therapists on Faith Counselling must hold at least a Masters Degree, 2000 hours and 2 years of hands-on clinical experience, and a certificate from their state’s board. They are all practicing Christians and have signed the site’s Statement Of Faith, advocating for the importance of spiritual and religious guidance throughout therapy.

According to their website, therapists over at Faithful Counseling can help you with the following mental health problems:

  • Addiction and substance abuse
  • Anger management
  • Anxiety & Depression
  • Dealing with conflict
  • Eating disorders
  • Family and Parenting Issues
  • Grief
  • Intimacy
  • Insomnia
  • LGBTQ+
  • Life Transitions
  • Relationship problems
  • Religion 
  • Self-Esteem
  • Social Behavior
  • Stress
  • Trauma & Abuse

What Our Readers Have To Say About Faithful Counseling

This works well for me, thanks for the recommendation!
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Becky
Me and my therapist really get along and it has been going very well.
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Steve W.
My first few attempts weren't too great, had to switch a couple of times before i found a good one who actually replies on chat.
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Dave

Faithful Counseling Review - Frequently Asked Questions

Is Faithful Counseling the best online therapy site for Christians?

Unless you are looking for traditional pastoral counselling then yes it is. Here, you’ll get the best of both worlds - treatment by a professional, licensed psychologist who is also a devout Christian.

Is Faithful Counseling legit and safe to use?

Yes it is, without a doubt. It is owned by the largest telehealth company in the U.S - they follow very strict regulation and data protection laws.

Does Faithful Counseling work with insurance?

No insurance is accepted by the site or any of the therapists. You might still be eligible for copay, but you’ll have to contact your provider directly and take care of it yourself.

How can I pay Faithful Counseling?

Payments can be made through credit card, debit card or Google Pay.

How long does it take to match with a therapist?

You’ll be matched and able to begin therapy within a day or less. If you don’t like your potential match or wish to see other options, all you have to do is email customer support. They usually answer very quickly.

Faithful Counseling Review - Final Verdict

If you are looking for therapy by a licensed psychologist who is also a devout Christian, then Faithful Counseling is the perfect place to go to. Over there, you can mix and choose the right balance between the clinical and spiritual approach to counseling, and find the path you’ll feel most comfortable with. There isn’t any other online therapy site which is completely committed to the idea of faith based therapy – so this is where you have the highest chance of finding what you seek.

We hope this Faithful Counseling review did enough to explain the good things we see in this platform, as well as the bad. Since they offer a week-long free trial, there’s no harm in giving it a try and see how it feels. Like we said, this site is where you have the biggest chance of finding what you are looking for, as competitors in this niche of Chrisitian therapy appear outdated and lackluster. 

If you read this Faithful Counseling review and thought that the platform is inapt for your requirements, or signed up and weren’t pleased with the service, you might want to check our other online therapy reviews.

Faithful Counseling Logo

Overall rating 86.0%

Updated June 28th, 2021

Overall Rating
Price
Treatment Options
App and Software
Customer Service
Safety and Privacy