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Teen Counseling Review

Medically Reviewed and Edited by 
Olga Kyrychenko, Psychologist

Teen Counseling is an online therapy site offering therapy services for teens aged 13-19 through online chat, text messaging and weekly live sessions. If your child is reluctant to start therapy or is unable to leave their home for it – virtual therapy can be an excellent solution. 

In this day and age, many kids would also prefer chatting through an app as opposed to meeting face to face, so online therapy is often the most effective approach.

This TeenCounseling review will help you determine if the platform is the right place for you and your child. We’ll highlight everything good or bad about the site, and explain how to use and get the most out of it. Teen Counseling is a great place for teens to get help, and for their parents or guardians to receive the necessary tools to help them through that journey.

Teen Counseling Rating Breakdown 2023

Overall Rating

Overall Rating - 4.5 Stars

There aren’t a whole lot of platforms dedicated to helping teens, and Teen Counseling is the best out of them all. Owned by a well known company and offering a wide selection of therapists, all at very affordable prices – Teen Counseling is a great place to start if you are seeking help for you and your child.


Price - 4.5 Stars

Even though Teen Counseling doesn’t work with any insurance provider, the prices for all subscription plans are very competitive. There’s also an option to apply for financial aid if you are eligible and meet the criteria.

Treatment Options

Treatment Options - 4.5 Stars

The main advantage here is the focus, and the amount of available counselors. Nowhere else can you find so many therapists who all specialize in dealing with teenagers and their parents. The only problem is they make it quite hard to pick your own therapist and instead try to make you use their automated matching system.

App and Software

App and Software - 4 Stars

The site uses the same software as Betterhelp which is one of the best there is. Signing up is easy and fast, and the platform works well on both desktop and the mobile app. Only real downside we found is the streaming software used for live sessions, which doesn’t allow more than 2 participants in a meeting unless they share the same location.

Customer Service

Customer Service - 4.5 Stars

Customer support is excellent – you get answers in a matter of minutes and if you are not satisfied with any aspect of the service they go above and beyond to try and help.

Safety and Privacy

Safety and Privacy - 5 Stars

Teen Counseling is fully regulated and HIPAA compliant. It is owned by one of the largest telehealth companies out there, and allows both teens and their parents to remain completely anonymous. It doesn’t get any safer than this.

Should I use Teen Counseling?

Is Teen Counseling Legit? The Company Behind is part of the Betterhelp therapy group, which is owned by the prominent public company Teladoc (NYSE: TDOC), the current Telemedicine leader in the United States. Betterhelp and all its subsidiaries are highly regulated and HIPAA compliant. They are well known