Founded in Berkley in 2019 by Elisa Swan, Wellnite has already earned itself a very loyal and satisfied client base. Polled service users have rated it amongst the well regarded online therapy platforms in the US and customer retention is high.
Wellnite is fully HIPAA compliant and the qualifications and standards of all of its healthcare professionals are very high – many of its therapists are required to have a relevant mental health degree, professional certification and 3,000 hours of practice experience. Whilst Wellnite does utilise “listeners”, these are primarily only used for chat support sessions.
|U.S Based Company||Yes|
|Number of Licensed Therapists||Over 60|
|Accepts Insurance?||Yes, But Only Very Few Providers|
|Therapy Modes||Text, Audio and Video|
|Available Treatments||Therapy and Medication|
|Average Price||$75 – $355 Per Month|
|Sign Up Time|
Same Day Appointments Available (subject to verification)
|Response Time||Fast (just a few hours usually)|
|Customer Reviews||78% positive|
|Our Editorial Rating||3.5 Stars|
|Current Promotion||3 Days Free Trial|
New patients firstly have to select which subscription package they would like and complete the initial sign up. This is followed by account verification and a questionnaire which collects basic information about a new patient and their mental health issues. This is then used to “match” the patient with a potential therapist – therapist’s bio’s are available to view on the Wellnite website and patients are free to reject a recommended therapist and request another.
However, before actually commencing therapy, patients will attend a call with a medical Doctor for an initial consultation. Depending upon a patient’s individual, personal needs and their subscription package, medication may be prescribed and sent to their door. Follow up therapy with the chosen therapist will also then be booked in (depending on package) and chat support is available 7 days a week.
One small concern we have here is that a patient chooses a package before meeting with the Doctor – however, it would perhaps seem more logical for the Doctor to recommend a package based on the consultation.
While Wellnite brands itself as an affordable mental healthcare provider, it is not exactly cheap and, if a patient is prescribed medication they need to pay separately for it – albeit at the wholesale price. Many patients may also feel that 2 sessions per month with a therapist (as per the Medical Care + Therapy package) may not be enough whereas the therapy package (6 sessions per month) may be too expensive.
Wellnite is perhaps a cost effective way to access medication, but there are more affordable online therapy providers out there for those who wish to focus more on the therapy side of treatment.
If you are interested in using Wellnite but have not quite decided, then you can try the 3 day free trial as part of the Wellnite promotion.
With a large pool of therapists and psychiatrists available, Wellnite are now able to treat 17 different conditions including;
The Wellnite website contains a full list of the conditions they treat. It is an impressive offering although our concern is that they are now perhaps spreading themselves too thin – after all, a jack of all trades is often a master of none.
The various treatment modes may contain a mixture of medication (where appropriate), with therapy, CBT and group therapy.